Terms and Conditions – Padman Group

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Terms and Conditions








Concrete Products

Period of warranty is 24 months from date of delivery and includes parts and workmanship. Warranty exclusions:

  • Damage by the owner or contractor.
  • Damage during transport if not delivered by the Padman Group
  • Doors which have Automation attached that is not recommended by the Padman Group.
  • Fire damage.

Second Grade Concrete Products

All second-grade concrete products are non-refundable and are sold at discounted price in an “as is” condition.

The Padman Group are not liable for any further warranty or damage claims on second grade products.



Please review quote details to ensure they are correct. Your estimated delivery date is only a guide for you and can vary by up to five days either side of the nominated date. This calculated date will be re-adjusted at the time of order placement.

  • All orders under the total amount of $10,000 will require 100% payment before being released to production.
  • All orders over $10,000 will require a 25% deposit before being released to production and 100% of balance paid before delivery.
  • All quotes are valid up to 30 days from receipt.


If you wish to place an order based on a quotation provided, please either sign and return the quotation to the Padman Group or reply directly to your sales contact.

If a deposit is required, you will receive a pro-forma invoice once the quotation confirmation has been received by the Padman Group.

Once your order has been received and processed you will receive an order confirmation from the Padman Group



Please review your order confirmation to ensure all details are correct. If there are any issues or you require changes, please contact your sales representative.



If delivery of your order is required, please note that the estimated delivery price may be subject to change without notice due to any of the following conditions:

  • Poor access to property or drop-off zone.
  • Loss of time due to unreachable person of contact.
  • Unforeseen extreme weather conditions.
  • Unscheduled multiple drop points.
  • Due to the rising price of fuel, a 20% fuel levy has been implemented and will be reviewed on a monthly basis.


Padman Stops’ delivery agent would be happy to place products individually around the property at an extra cost of $115 plus GST per hour.


Please contact us if you would like to take advantage of this service so we can allow extra time for your delivery.



Prior to arriving at the Padman Group yard to pick up your order, please review the order details to ensure they are correct. Your estimated completion date is only a guide for you and can vary up to five days either side of this.

Customer pick-ups:

  • Pick-ups must be collected within 14 days of notification of order being ready for collection.
  • Orders will be invoiced upon completion of production.
  • Customers who DON’T pick up within this period may be charged a re- stocking fee, unless prior arrangements have been made.
  • Our OH&S policy requires all customers picking up goods to wear Hi-Vis clothing, steel capped boots and to stay within the loading bay area, otherwise collection may be refused. Children under the age of 16 MUST stay in the vehicle cabin.
  • The Padman Group Forklift operator always has ultimate authority of the loading bay.
  • All people attending site to pick up an order must complete a site induction prior to entering our site. If you haven’t received a link, please get in touch prior to arriving.
  • A yard handling fee applies for all pick ups, this fee is $250 per truck or $120 per ute or trailer. This will appear on your invoice. If you wish to change your order to a delivery, please get in touch with us asap.



All goods remain the property of the Padman Group until payment has been made in full. Refer to invoice for payment terms.


Note: For faster order processing, please email a copy of your payment confirmation to: accounts@padmanstops.com.au



It is your responsibility to arrange the return of pallets. Contact your sales representative if you require assistance with the return of your pallets.


Pallets must be paid for unless returned prior to your invoice due date. A $30 admin fee will be charged per pallet for unpaid pallets not returned.


Generally, the Padman Group will accept pallets return up to two years from the date of delivery, provided the condition of the pallets is assessed by the Padman Group and deemed to be in useable condition.

Did you know we have full ISO accreditation?

ISO Accreditation

Padman’s have full ISO accreditation to Australian standards, including:

Quality: ISO 9001:2015

Environment: ISO 14001:2015

Occupational Health & Safety: ISO 45001:2018

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Padman Stops have committed to providing customers with high quality products and services which meet their custom requirements and expectations in innovative irrigation solutions.
Development of systems that align to customer expectation & compliance standard of ISO9001: 2015.
This is achieved by implementing sustainable processes and by training of staff and contractors.
Promoting the culture of continual quality improvements and the philosophy of getting things “right first time”. Measuring Quality outcomes.
Rigorously pursuing all justified customer complaints to obtain outcomes to the customers’ satisfaction.
Developing sustainable and mutually beneficial relationships with suppliers to
achieve Quality outcomes.
Rigorously controlling the supply of all products to ensure delivery in full and on time. Promoting the quality management systems and ensuring implementation is achieved by internal auditing, management review, corrective and preventive action.
Everyone is responsible for the quality within the company and for maintaining high standards, through the commitment to maintaining Padman Stops core values.



Padman Stops aspires to providing employees, contractors and visitors with a
healthy and safe environment. Take action to improve and promote health, safety and wellbeing and prevent workplace injuries and illnesses as far as reasonably practicable at the workplace.
Consulting and collaboration with employees on health, safety and wellbeing issues directly, on OHS issues affecting them. And complying with all relevant health and safety legislation; and regulations
Achieving continuous improvement through the monitoring and review of
measurable targets and objectives and improvement of health and safety
management systems and initiatives; allocating adequate resources to maintain healthy, safe and supportive workplaces.
Our commitment is to provide appropriate information and training for managers (including senior management) and employees to enable them to perform their OHS roles and responsibilities;
Consistently applying Padman Stops OHS procedures, practices and other relevant policies in accordance with statutory requirements and accepted health and safety standards;
Monitoring, reviewing and improving health, safety and wellbeing management systems. Ensuring an understanding of accountability of the health & safety of employees under their management is maintained. And action is taken when breaches are observed to ensure positive outcomes.
Reporting, recording and investigating accidents and incidents, acting to prevent re-occurrence; Reducing health, safety and wellbeing risks through a documented process of hazard identification, selection, implementation and review of risk controls; with employees, visitors and contractors required to conduct themselves in a manner that promotes a safe working environment for themselves and others.


Padman Stops Environmental commitment has been established to meet the requirements of providing a professional system, by developing and implementing procedures and processes to meet both our company and our client’s expectation.
Our senior management at Padman Stops are committed to ensure that protection of the environment is firmly embedded in both the company’s and all employees’ culture and will endeavor to influence its suppliers and customers in a similar strategic environmental manner.
Padman stops have committed to Conducting Environmental Measuring and inspection throughout the site to ensure we meet our commitment to our Employees and customers and contractors alike.
Prevent pollution, reduce waste and minimise the consumption of resources.
Consider the wider global impact of all our activities including those of our supplier’s customers and other stakeholders.
Educate, train and motivate employees to carry out tasks in an environmentally responsible manner and ensure that a continuous professional development strategy remains core to our business goals.
The company is committed to continual improvement of environmental performance.

For more info on our civil company Padman Quick Culvert – Click Here


For over thirty years, Padman Stops have been dedicated to saving farmers water, time and money.

As our offerings have expanded, we now operate as different companies within the Padman Group.

All products and services within the Padman Group are 100% Australian family owned and operated.

Find our more about our rich history in the industry click here


Shawn Padman answers your frequently asked questions

FAQ Featured Image

Your most frequently asked questions answered here by Shawn Padman, General Manager of Padman Stops in this video

Or read those most frequently asked questions and answers below;

Q: Do you need some sort of joining for the MaxiFlows?
With sealing the MaxiFlows it is a personal preference.
80% of our customers choose not to seal them. They do butt up and have a 125mm overlap.

If you do have soils that move a lot, with a lot of expansion and contraction it would be recommended.
Expansion foam is the quick option that works well or a flexible UV stable seal product.

Q Do you do custom jobs?
Certainly, yes we do. We have great designing capability. Between 30% and 40% is custom jobs.

Our product range is suitable for most jobs and applications, but we absolutely offer customized solutions.

Q Do you deliver to my area?
Short answer yes.
We have delivered to every pocket of Australia that is irrigating in some fashion.

Q Do you have second stock available?
Yes we always have these products available.
Seconds product is classed as ‘damaged stock’ for example; this could mean a chip in the product. This however doesn’t mean the integrity of the product is compromised at all.
We run on a quality 95% first time right in quality outcome, however the odd product will come through where we have a seconds catalog available to view here

Q What cover of dirt do you need over the maxi flows?
There is a few options with this;
The headwalls that is built into it allows for 450ml of cover. We recommend at least 200ml of cover over the top arch.
We test them with 12 ton as a direct load they are a strong unit and we test them regularly

Q Do the Maxi Flows need a certain base to sit on? Like a top of rock?
Coarse sand or a crushed granite.
With any good project it starts with the foundations. The more effort you put into a good level foundation, this in turn gives you the fast pace installation.

Q What are the flow rates capable through the different size outlets and pipes?
We get this question a lot, especially with the pipes. There is a lot of techy data on our website and we do have internally.
From a high level, this question usually turns into a conversation about;
Soil types, head loss and velocity.
You can get a lot of water out through a pipe or outlet however if the water is going that fast, with that much velocity is will dig a whole out the back. It is a balancing act of an affordable product, with an appropriate flow rate at a manageable level – and that usually comes down to your soil type.

Q We need water to go both directions through water gates? Do you do that?Yes we do. Not all outlets do that.
The new positive displacement door which uses a rack and pinion type system which allows to hold the door in a firm position to be able to flow back through it. It will hold water and flow water both ways. We recently created these for a large-scale project for valued clients in Queensland – It was a wonderful project. There is an awesome video on how our team designed it here.

Q Do you sell replacement doors?
Yes, We do.
30 years in business and we still have rubber doors on farm now that have lasted this entire time – we built the business around building lasting doors.
They do need replacing from time to time. they will burn and they can get damaged, for example on install.
We have kept all templates so any changes from the ones in the past, we can also replace.

Q Can the Posi Drive be added to the small products? Like the small pipe ends (The pexels or the PE600)?
Yes. Certainly, for the application we can put a Posi Drive two way door on any of our products.
We started on the larger products simply because there was a need for the layout we were working on at the time.

Over the coming months we will have this as an option for everyone of our doors.
If customers wish to upgrade to a positive drive door we can absolutely do that.

Do you have a question for us ? Contact us via our new chat option or of course any traditional method here.
We love answering your most frequently asked questions.


On-Farm Connectivity

On-farm connectivity

When it comes to on on-farm connectivity to streamline your farm operations through automation and IoT (internet of things) digital technology you have several options. We have set about to explain the 2 options we recommend for Australian farmers to help you select the option that will best suit your requirements.

What is IoT

The Internet of things describes the network of physical devices (things) around the world that are now connected to the internet collecting and sharing data.

Connecting up all these devices such as our door opening automation and adding sensors to them such as our Sensor PRO and Chatterbox PRO that can then trigger the door opening automation to open or close. This adds a level of digital intelligence to devices that would be otherwise need human intervention. Enabling them to communicate real-time data without involving a human being. The Internet of Things makes the world around us more responsive and smarter, merging the digital and physical universes.

Cat M1

  • In Australia Cat M1 operates on Telstra’s Mobile phone towers. It operates on Band 28 (700mhz)
  • Increase the range of the phone towers by using small packets of data which is ideal for IOT devices. This means less coverage black spots than normal phone coverage.
  • Uses a sim-card which is managed by Padman Stops that has a yearly annual fee
  • Ideal for a small number of devices

What is Cat M1? Formally known at Category M1, Cat M1 is a low-power wide area (LPWAN) cellular technology built especially for IoT projects. It works best when transferring low to medium amounts of data at a long range.

Operating from a low power requirement helps improve efficiency and minimise data costs. When devices are not active Cat M1 has a power saving mode which reduces data and battery use.

Cat M1 is considered future-proof and viewed as 5G technologies.



Padmans’ provide a on-farm LoRaWAN Gateway for the following customer benefits

  • Provide coverage where CAT-M1 does not
  • Lower yearly ongoing operating costs when managing more than 15 devices as compared to CAT-M1

How does LoRaWAN work? It requires no internet other than the LoRaWAN internet gateway. So if you have no phone service this is the perfect solution. It can wirelessly transmit up to 8km from the LoRaWAN gateway unit.

LoRaWAN gateway processes your data and sends it to our web and mobile app. Users get real-time updates of their irrigation directly to their phone or computer.

The beauty of LoRaWAN is the one off cost per network, compared to having to pay for a sim card per device in the case of the Cat M1 network.


How to get started with Automation

The Victorian government have released several rounds of funding for IoT digital technologies for eligible regions and industries in the Agriculture sector. Go to www.agriculture.vic.gov.au/digitalag  for more information

What about cost?

Check out our fun new quote calculator to find out what it might cost to automate your farm.

TNT Row Cropping

Nationwide Delivery

GVCT transport freight delivery

Goulburn Valley Crane Trucks

We have worked with G.V.C.T. since day one to deliver our products all over the nation. We continue to work with them as they understand what it takes to deliver our products safely, on time and are easy to get on with.

Steel Frame Pallets

The only way to transport our products is by using our custom made steel frame pallets.

  • We can fit up to 6 bay outlets or 5 channel stops on each pallet.
  • GVCT can lift off full pallets of stops, or alternatively place them individually around the property.
  • Bay outlets and Channel stops are priced per pallet.
  • A refundable deposit is put on pallets until they make it back to Padman Stops.
  • If pallets are not returned within 6 months of delivery a pallet refund will be voided.


A Pallet – B3, B4, E3 & E4 Stops

6 Stops/pallet

B Pallet – B6, & E6 Stops

X Stops/pallet

C Pallet – Culvert wings & Culvert lid

X Stops/pallet

D Pallet – D3, D4 & D6 Stops

X Stops/pallet

EL Pallet – E8, D6, & D6L Stops

X Stops/pallet

W Pallet – S/Wing, L/Wing, D6M Buttress Wing, 1200 Maxi Wing, OS Wing

X Stops/pallet

WL Pallet -1800 Maxi Wing, D6M Erosion Wing

X Stops/pallet


Steel Frame Pallet Collection

Pallets can be collected by GVCT for a minimal cost.
Contact us for a free quote.